If your run your own electrical business, then communicating with new or existing customers is a must and it is important to build up a client base and keep in contact with them.
A new study by Checkatrade.com has found that text messages are an invaluable way of interacting with customers.
"Checkatrade.com allows tradesmen to register on the site, checks they are reputable and then advertises them in their local area. The site currently has over 6,000 reputable UK tradesmen registered.
“Sending our trades and service providers a text message achieves an instant response unlike emails or leaving a voice message,” says Kevin Byrne, CEO and founder of Checkatrade. “We don’t have to wait for them to get home to check for messages. Now our trade members receive notifications from us by text message every time new feedback has been left by one of their customers. They could be on a building site and as soon as they receive that text they can act on it.”
What do you think? Do use text messaging to communicate with your customers? Or are there better methods?
You can read the rest of this story and other electrical news, on Train4TradeSkills News at www.train4tradeskills.wordpress.com